Contact Us
We’re here to help you keep your fitness routine moving forward.
Customer Support
service@qormiva.com
Support Phone
+86 19926498776
Business Hours
Mon – Fri (9 AM – 6 PM)
Get in Touch With Qormiva™
Need help with your order or have a question about one of our fitness products? Our customer support team is available to assist with product information, order questions, shipping concerns, returns, and other general inquiries related to your Qormiva™ purchase.
We aim to provide clear and helpful support during our regular business hours.
Email Support
Email is the recommended way to contact us for detailed order or product-related questions. If your inquiry concerns an existing order, please include your order number and the email address used at checkout. Providing this information helps us locate your order and assist you more efficiently.
Phone Support
You may contact our support team during the business hours listed below. For issues involving damaged, defective, or incorrect products, we may ask you to provide photographs or other relevant information so we can better understand the situation and offer an appropriate solution.
Business Address
Shenzhen Chixing Leasing Services Co., Ltd.
Room 4002-B10, Huasheng U Valley (Office Building), No. 57 Guangda Road, Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
⚠️ Important Note on Returns:
Please note that this is our registered business address. Do not send product returns to this address unless our customer support team has specifically instructed you to do so. Approved returns may need to be sent to a designated return facility.
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Messages received outside our regular support hours will be reviewed during the next available business period.
When Contacting Us
To help us respond accurately, please include as much relevant information as possible. For order-related inquiries, we recommend providing:
We’re Here to Support Your Routine
Thank you for choosing Qormiva™. We look forward to helping you keep your fitness routine moving forward.